E-mail (email@example.com) and our Facebook page (www.facebook.com/Thaiboxingstore) are our primary means of communication. In instances where we need to communicate with you e-mails will be sent to the e-mail address you provided upon purchase of goods. When an e-mail has been sent to the e-mail address provided by you we will have deemed to have communicated with you. It is your responsibility to check your e-mails.
Once we have contacted you we will keep your order open for another week. If we have no response from you your order will be cancelled - no money will be charged to your card.
Our couriers are Interlink Express for larger items and MyHermes for smaller items and both will require a signature. If there is nobody in at the time of delivery the couriers will leave a card (UK only). You can opt to have your order delivered to an alternative address (such as work / friends address) to ensure that there is someone to sign for it. Please note, the option will be available at checkout to select Express Courier service at checkout for any item you so wish.
ALL ORDERS OVER £100 TO MAINLAND UK ARE SUBJECT TO FREE SHIPPING (excluding punchbags, please select 'FREIGHT' for these)
|Country/Region||Postage Cost||Estimated delivery timescales|
|UK Mainland Orders (Over 1.3Kg)||£7.99||Next day delivery from despatch with Interlink Express *Mainland UK|
|UK Mainland Orders (Under 1.3Kg)||£4.99||Economy Courier|
|UK Mainland Orders Over £100 (Ex Punchbags)||Free||Interlink Express|
|Ireland & Isle Of Man||From £9.99||2-3 days from despatch|
|Channel Islands||From £9.99||2-3 days from despatch|
|Europe & Rest of World Orders||From £19.99||Normally 3-10 days from despatch (Costs vary according to weight and destination)|
If you cannot find what you're looking for then please contact firstname.lastname@example.org or call 0845 094 4521. If you have any queries regarding any of the items on the website please check out our faq section in the first instance.
With over 20 years of experience in Thai Boxing we have a passion that we hope to pass on to the customer. We aim to provide quality Thai equipment to all practitioners from beginners to fighters and offer a customer service with email and telephone support. Our experience will help guide you through the often bewildering array of equipment available.