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0845 094 4521

Returns

Our returns policy is designed to be simple and easy to understand so that our customers do not get confused with unnecessary jargon.

We do not give refunds under the following circumstances.

If the item(s) have been used in anyway.

If the item(s) have been damaged in anyway after having been signed for at the point of delivery as being in good condition.

The customer is responsible for ALL return postage costs

All items must be returned to the following address by First Class recorded delivery:

TBS Returns
PO Box 637
York House
Wetherby Road
York
YO26 7NH

We MUST be informed within 28 days of receiving the item if you wish to make a return.

If an item is lost during the delivery process we will track the lost item on your behalf. If, after seven days have passed, the item has still not been traced we will replace the item.

The above policies are an extension of your statutory rights. If you have any further queries please contact us at info@thaiboxingstore.co.uk