All stock is UK-based, except for Supplier Fulfilled items.
What are Supplier Fulfilled items? These are items we don’t hold in our own stock. They are sent to you directly by one of our trusted suppliers. You’ll see a Supplier Fulfilled notice on the product page, directly above the Add to Cart button.
Delivery typically takes around two weeks, but this depends on the supplier’s stock. If an item turns out to be unavailable, we’ll email you straight away so you can choose what to do next.
If any other item on your order is out of stock, we’ll be in touch to let you know.
Payment Information
We accept PayPal and Opayo (credit/debit card). Payment is taken immediately when you place your order, either from your PayPal account or from the card you used.
Refunds are issued to the original payment method. If you paid with PayPal, you’ll receive a notification from PayPal when your refund is being processed. Processing times vary by payment method, so please check your payment provider’s terms for their refund timeframes.
We do not offer free returns.
For full details of our refund policy and procedures, please see our Returns & Refunds page.
